Opelo vs Brevity
Brevity meters on participants and lets you add as many staff as you like. Opelo caps both and charges a flat plan fee. Which is better for you comes down to the ratio between the two.
Which one should you pick?
Choose Brevity if you run a large workforce against a modest participant list, if you are a plan manager, or if you need CHSP and DEX reporting for aged care work beside your NDIS supports. Unlimited staff on a per-client price is a real advantage in those cases.
Choose Opelo if your participant numbers are growing faster than your headcount, if you want payroll and learning management in the same system, or if you would rather a predictable plan fee than a bill that moves every time a participant comes on or off service.
Every Brevity figure below is from its published pricing page as at 23 September 2026 and excludes GST, as Brevity states. Check current pricing directly before you decide.
What does each one cost as your participant list grows?
Brevity's meter runs on participants. Opelo's does not run at all within a plan.
| Brevity | Opelo | |
|---|---|---|
| Pricing model | Per client, per month, excluding GST | Flat rate per plan |
| Plan management tier | $3.99 per client per month | Not a separate tier |
| Lite tier | $4.49 per client per month, from $44.90 a month | Flat plan, set staff and participant limits |
| Business tier | $6.49 per client per month, setup fee applies | Flat plan, larger limits |
| Enterprise | Price on application, setup fee applies | Custom |
| Staff logins included | Unlimited, all plans | Capped by plan |
| Cost at 20 participants, Lite | About $89.80 a month, ex GST | Flat plan price |
| Cost at 50 participants, Lite | About $224.50 a month, ex GST | Flat plan price |
| Cost at 120 participants, Lite | About $538.80 a month, ex GST | Flat plan price |
| Cost at 200 participants, Business | About $1,298 a month, ex GST, plus setup | Flat plan price |
Brevity figures are its published list prices at brevity.com.au/pricing as at 23 September 2026, excluding GST as stated on that page. Costs above are calculated from the per-client rate. Setup fees apply on Brevity Business and Enterprise. Opelo plan prices are being finalised and will appear on the pricing page.
Brevity's model is the mirror image of the per-user platforms. Where ShiftCare gets expensive as you hire, Brevity gets expensive as you take on participants. A support coordination practice carrying 150 participants with six coordinators pays a great deal on a per-client meter and very little on a per-user one.
So the question is simply which number is growing faster in your business. If it is headcount, a per-client platform like Brevity protects you. If it is participants, it works against you, and a flat plan is the safer shape.
What does each platform include?
Brevity publishes a detailed inclusion list by tier, which makes this comparison unusually straightforward.
| Capability | Brevity | Opelo |
|---|---|---|
| Rostering and mobile app | Yes, all plans | Yes, all plans |
| Client and employee profiles | Yes | Yes |
| NDIS bulk claims and price guide | Yes, all plans | Yes |
| Shift notes | Yes | Yes, AI-assisted with human review |
| Client goals | Yes | Yes, with measurable milestones |
| Incident management | Yes | Yes, incidents and complaints |
| Service agreements and quoting | Yes | Yes, with digital signatures |
| Staff compliance and leave | Yes | Yes |
| Support coordinator app | Yes | Coordinator access through the main portal |
| Xero, MYOB and QuickBooks | Yes, all plans | Xero and MYOB, upper plans |
| SIL and plan management modules | Business tier and above | Included |
| Form, report and alerts builder | Business tier and above | Custom forms included |
| API access | Enterprise tier | Upper plans, REST API and webhooks |
| Full payroll with SCHADS pay runs | Timesheets published, full pay runs not listed | Yes, on upper plans |
| Built-in learning management | Not published | Yes, with certification expiry tracking |
| Medication schedules | Not published | Yes |
| Connect Claude or ChatGPT to your data | No | Yes, under existing role permissions |
| CHSP and DEX reporting | Yes | NDIS focused |
Brevity inclusions are taken from its published tier lists at brevity.com.au/pricing as at 23 September 2026. Where an item is marked as not published, we could not confirm it from public material, which is not the same as the product being unable to do it. Ask both vendors directly and get the answer in writing before you commit.
Where Brevity is the better call.
We sell Opelo, so weigh this page accordingly. These are the cases where we would send you to Brevity.
Lots of staff, fewer participants. Unlimited staff logins on a per-client price is genuinely good value for a provider running a big casual pool against a stable participant list.
You are a plan manager. Brevity publishes a plan management rate at $3.99 per client per month. That is a specific product for a specific job and it is priced for it.
You do aged care as well. CHSP and DEX reporting are published Brevity capabilities. If that is part of your operation, a platform that already handles it beats one that does not.
You want every integration on the entry plan. Brevity includes Xero, MYOB and QuickBooks from Lite upward. Opelo holds accounting integrations for its upper plans.
Opelo and Brevity, common questions.
Does Opelo or Brevity cost less for an NDIS provider?
It depends on your participant count rather than your staff count. Brevity charges per client per month and does not limit staff logins, so a provider with many workers and few participants does well on it. At published list prices as at September 2026, Brevity Lite is $4.49 per client per month excluding GST, so fifty participants is about $224.50 a month before GST. Opelo charges a flat rate per plan covering set numbers of both participants and staff. The more participants you carry, the more a per-client meter costs you.
Does Brevity limit how many staff can use it?
No. Brevity states that its per-client price gives full access for all your staff and management. That is a genuine advantage for providers running a large casual workforce against a small participant list, and it is the main situation where we would point a provider to Brevity rather than Opelo.
Do Brevity prices include GST?
No. Brevity states that the prices shown on its pricing page exclude GST. Its Business and Enterprise tiers also note that a setup fee applies. Factor both in when you compare monthly figures, because a headline per-client rate can look lower than it lands.
When is Brevity the better choice?
When your staff count is high relative to your participant count, when you need plan management as well as provider operations, or when you want CHSP and DEX reporting for aged care work alongside the NDIS. Brevity covers those areas and publishes a per-client plan management rate, which suits plan managers specifically.
Run both numbers on your real figures.
Give us your participant count and your staff count and we will work out which model costs you less, including when that answer is Brevity.